Cold Stone Creamery

Reviews about Cold Stone Creamery

• 1 / 5

  By Firefly Girl
  Went in specifically because we had a buy one get on coupon. They would not take my coupon and was rude about it. I tried to show her an e-mail that said it was a corrected offer ans it had there store listed on the bottom. Instead of listning to me she blew me off. Even ifbshe was not able to accept the coupon her attitude about it was rude. They were also rude when we said we did not want thr ice cream as it was double what i had expected to pay. I understand mistake coupons can happen but a sign would have been nice as it was obvious i was not the first person to have this issue today. I would not have been so upset had they been nice about the situation. I understand the Customer is not always right and this situatuon may have been stressful but i felt the way the employess acted was unprofessional.
  April 30, 2017